1. Do you remind employees to demonstrate professionalism?
2. Do you try to get to the root of a workplace conflict so that a compromise can be made?
3. Do you sometimes tell employees to take a time out to let tempers calm down, before developing a solution?
4. If one employee is slacking and not doing their fair share do you step in to resolve the problem in a fair and reasonable way?
5. If two employees cannot work together after several attempts to rectify the situation has failed would you switch job roles or move desks to try to improve the situation?
The more yes’s you answered above the more you will resolve conflicts and assist employees with creating solutions that each employee can live with. Conflicts are inevitable, but if they are not addressed they can fester and cause a negative an unproductive work environment.
How are you doing in this area? Think about the above questions and jot down your thoughts. Are you pleased with how conflicts are resolved?
To more fully investigate these issues, please read the accompanying article: When Employees Just Don’t Get Along: Resolving Conflict in the Workplace
